Frequently Asked Questions

Auditron uses advanced AI to automatically discover vendor trust centers, security portals, and compliance documentation. Our system searches public sources, analyzes vendor websites, and identifies the right security contacts. We then send professional outreach messages to request the specific documents you need for your compliance requirements.

Auditron offers a 14-day free trial with no credit card required. During the trial, you can process up to 10 vendors completely free. After the trial, our paid plans start at $49/month for up to 15 vendors. We also offer a free tier for small teams that need to assess fewer than 5 vendors per month.

Most vendors respond within 2-5 business days. Auditron automatically follows up with non-responsive vendors and escalates to management contacts when necessary. On average, our customers receive 80% of their requested documentation within one week, compared to 4-6 weeks with manual processes.

Auditron supports all major compliance frameworks including SOC 2 Type I & II, HIPAA, ISO 27001, PCI DSS, GDPR, and custom security questionnaires. Our AI automatically identifies which frameworks apply to each vendor based on their industry and services, then requests the appropriate documentation.

Yes! Auditron integrates directly with popular GRC platforms like Drata, Vanta, SecureFrame, and OneTrust. We also offer API access for custom integrations with your existing security stack. All vendor data flows automatically into your preferred tools without manual data entry.

Our AI achieves a 95% accuracy rate in finding the correct security contacts for vendor outreach. When we can't find contacts automatically, our system flags these vendors for manual review. We continuously improve our contact discovery algorithms based on successful outreach patterns.

Auditron automatically sends follow-up messages at strategic intervals and escalates to different contacts within the vendor organization. If a vendor remains unresponsive after our automated sequence, we provide you with all attempted contact information and suggested next steps for manual outreach.

Absolutely. Auditron is SOC 2 Type II certified and follows enterprise-grade security practices. All data is encrypted in transit and at rest, and we maintain strict access controls. We never share your vendor information with third parties and provide detailed audit logs of all system activity.

Yes, you can fully customize email templates, add your company branding, and include specific compliance requirements. Auditron provides proven templates that achieve high response rates, but you have complete control over the messaging and tone used for vendor outreach.

Our pricing scales with your needs. The Starter plan covers 15 vendors/month, Growth handles 50 vendors/month, and Scale supports 200+ vendors/month. For enterprise customers with thousands of vendors, we offer custom pricing and dedicated support. You only pay for vendors actively being assessed each month.